The Lifeblood of SaaS
Monthly Recurring Revenue (MRR) is the definitive valuation metric for Software as a Service (SaaS) and subscription box companies. Unlike chaotic one-off e-commerce sales, MRR provides profound cash flow predictability. Investors fundamentally value companies based on multiples of their Annualized MRR (ARR), rather than strict bottom-line profit.
Categories of MRR
New MRR
Revenue generated strictly from brand-new customers acquired during the current month. The metric of your sales and marketing velocity.
Expansion MRR (Upsells)
Massively lucrative revenue generated when existing customers upgrade to a higher tier plan or add extra seats. This costs zero dollars in marketing to acquire.
Churned MRR (Losses)
The revenue actively destroyed by customers canceling their subscriptions. If Churned MRR is higher than New MRR, your business is physically bleeding to death.